Refund & Return Policy

Refund Policy

Softarra is designed to feel safe and pressure-free. This policy is here to keep you protected, too.

Digital Products & Delivery

Softarra is a digital system (downloadable PDFs and resources). You’ll receive instant access after purchase.

7-Day Guarantee

If within 7 days you feel Softarra didn’t support you in a way that feels helpful, you can request a refund no questions asked.

How to Request a Refund

Email us at:

Please include your order email (or order number) so we can find your purchase quickly.

A Gentle Note

You don’t need to explain yourself. If it doesn’t feel like a fit, that’s enough.

There’s no shame here. Your nervous system comes first.

Disclaimer

Softarra is supportive and educational. It does not replace medical care, therapy, diagnosis, or treatment. If you’re in crisis or feel unsafe, please reach out to local emergency services or a qualified professional.